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Your Sun Prepaid MasterCard®
You’ll get your Sun Prepaid Card to use with your eccount, personalised with your name and Chip and PIN. You can also get cards for friends or family as Authorised Users.
What is a Prepaid Card?
Your Prepaid Card is a MasterCard® payment card that can be loaded with money by you or someone else. It looks just like a credit or debit card, with a card number, Chip and signature strip. But prepaid cards are unlike credit cards, which provide you with a line of credit, and different from debit cards which are linked to a bank account. This is because you can’t go overdrawn or borrow money with a prepaid card – you can only spend the money you have loaded onto it, so you can stay in complete control of your money.
Find out all the great ways that The Sun eccount and Prepaid MasterCard® can help you manage your money.
You can use your Sun Card to make purchases wherever MasterCard® is accepted – that’s over 25 million locations worldwide. When you use your Sun Card at a retailer, the price of your purchase is deducted from balance on your Card.
You can also make secure purchases by phone, mail, or over the Internet and withdraw your money from cash machines (ATMs) worldwide.
Your Sun Prepaid MasterCard® is safer and more convenient to use than cash. Get yours now.
Manage Your Cards
The Sun offers three convenient ways to manage your Cards safely and easily:
- Log-in online: Log-in and choose ‘eccount Summary’ tab
- Call our automated telephone line: 0871 220 6401
- Use the Mobile eccount service direct from your mobile phone
- Text the word from the list below to 80777:
- BLOCK
- Block your Card(s) from being used
- BLOCK XXXX
- Block a specific Card from being used
- UNBLOCK
- Enable your Card(s) after blocking use
- UNBLOCK XXXX
- Enable a specific Card again after blocking use
- LOST
- Report your Card(s) Lost
- LOST XXXX
- Report a specific Card Lost
- STOLEN
- Report your Card(s) Stolen
- STOLEN XXXX
- Report a specific Card Stolen
Notes:
XXXX indicates the last 4 digits of the 16 digit Card number.
This service only applies where Cards are registered to the mobile number that the Text is being sent from.
Standard network rates apply when you Text us. Text replies from us are FREE.
Block, Unblock, Lost and Stolen Card services are charged at 20p.
Customer Tools
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Get FREE balance alerts
Request email or Text updates on your Sun eccount or Card(s) balance at any time. Find out how.