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Customer Tools

Contact us by SMS to:

• Block / unblocks card(s)
• Move money
• Check card / eccount balance


Find out how

Contact us by phone to:

• Block / unblock card(s)
• Move money
• Check card / eccount balance
• Check exchange rates


Find out how

Lost or Stolen Cards?

24 Hour service

Call 0845 241 4278 or +44 (0)20 7101 6599  from a mobile or overseas.

The Sun MasterCard Prepaid Card services are provided by Tuxedo MoneyPlus Limited. The MasterCard Brand Mark is a registered trademark of MasterCard International Incorporated and Affiliates. Card issued by Newcastle Building Society ('NBS') pursuant to licence by MasterCard International. NBS is authorised & regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058). NBS subscribes to the Banking Code, copies of the Code are available upon request. Tuxedo MoneyPlus is a company registered in England and Wales, registration number: 05831827. Registered address: Brettenham House, Lancaster Place, London WC2E 7EN.