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Contact us

Customer Care: 9am – 6pm (7 Days a Week)

Manage Your Money, Move Your Money, Balance Enquiries and Exchange Rates: 24 Hours

  • Log-in Online: Log-in and choose ‘eccount Summary’ or ‘Move Money’ tabs
  • Call our Automated Telephone Line: 0845 225 0043 or 020 7070 4905, or call +44 (0)20 0101 1105 if overseas.
  • Text us: Use the convenient Text services in Manage Your Money.

Block Card, Unblock Card: 24 Hours

  • Log-in Online: Log-in and choose ‘eccount Summary’ tab
  • Call our Automated Telephone Line: 0845 225 0043 or 020 7070 4905, or call +44 (0)20 7101 6599 if overseas.
  • Text us: Use the convenient Text services in Your Prepaid Card..

Lost or Stolen Cards: 24 Hours

  • Call 0845 241 4278 or +44 (0)20 7101 6599 from a mobile or overseas.

For Mail:

Tuxedo MoneyPlus (The Sun)
PO BOX 49777,
LONDON, WC2E 7WZ

Customer Tools

Recommend a Friend and earn £5!

Know somebody that would be interested in The Sun Card? Send them an email now and earn yourself £5!

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The Sun Guide to Prepaid Cards

For a detailed guide on prepaid cards Click here.

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Get FREE balance alerts

Request email or Text updates on your Sun eccount or Card(s) balance at any time. Find out how.

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* Purchase price refunded when you make an initial Top-up of £20 or more within 14 days of activation.
The Sun Card services are provided by Tuxedo MoneyPlus Limited and the Card is issued by Newcastle Building Society pursuant to licence by MasterCard International Incorporated. Newcastle Building Society is authorised and regulated by the Financial Services Authority (www.fsa.gov.uk/register/) and is entered in the Financial Services Authority Register under Registration No. 156058.